Refund policy
Return & Refund Policy – Maventon
At Maventon, we want you to shop with confidence. If you are not satisfied with your purchase, we offer a simple return and refund policy.
Returns
You can request a return within <u>14 days after receiving your order</u>.
To qualify for a return:
- The item must be <u>unused and in its original packaging</u>
- You must provide <u>proof of purchase or order confirmation</u>
<u>Used items are not eligible for return.</u>
Damaged or Incorrect Items
If you receive a <u>damaged, defective, or wrong item</u>, please contact us within <u>48 hours of delivery</u>.
In this case, you can choose:
- <u>A replacement product</u>, or
- <u>A full refund</u>
Return Shipping
Customers usually pay return shipping. However, <u>Maventon will cover the return shipping cost if you purchase another product from our store</u>.
Refunds
After we receive and inspect the returned item, approved refunds will be sent to your <u>original payment method</u> within <u>5–10 business days</u>.
Order Cancellation
Orders can be cancelled <u>within 24 hours of placing the order</u>.
Contact Us
If you need help with a return or refund, contact us:
📧 <u>Email: manabbiswas764@gmail.com</u>
Thank you for shopping with Maventon.